Shipping policy
Shipping Policy
Kenny Mack Family
Domestic Shipping Policy
Shipment Processing Time:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates are as follows:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
- Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses:
- Kenny Mack Family LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
- Kenny Mack Family LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Shipment Processing Time:
- Shipping processing time is based on the timing from the merchandise manufacturer, Printify,
- Timing variability is due to each order a customized order.
- Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Shipment Processing begins after order received and completed from Printify, merchandise manufacturer, due to each order is a customized order.
Shipping Rates & Delivery Estimates:
- International shipping rates will be calculated and displayed at checkout.
- Delivery estimates vary by destination and shipping method.
Customs, Duties, and Taxes:
- Kenny Mack Family LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Returns Policy
Return & Refund Policy:
- Please refer to our Return & Refund Policy for detailed information on returning your order and requesting a refund.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Email: kennymackfamily@gmail.com
Thank you for shopping with Kenny Mack Family. Have an amazing day.